Frequently Asked Questions
Everything you need to know about your gifting experience.
How long will it take for my gift to arrive?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
Can I include a personalized message with my order?
Yes, every Wrappiness Gift includes a complimentary handwritten or printed note. You can enter your message during the checkout process.
What is your return policy for gift items?
We offer a 30-day return window for most non-perishable items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
Are your packaging materials eco-friendly?
Sustainability is a priority for us. We use recyclable boxes, biodegradable packing peanuts, and FSC-certified paper for all our gift wrapping.
Will the receipt or price be included in the box?
No, we never include invoices or price tags inside our gift boxes. You will receive a digital receipt via email for your records.